SELECT YOUR

DESTINATION. . .

EdWay

2022

UI/UX

Product Design

edway.in.ua

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edway.in.ua

View on Behance

About

EdTech platform “EdWay” is an information resource designed for interaction between professional education providers, teachers and various educational and research institutions.

CHALLENGE

Cosmos Studio was tasked with redesigning an outdated platform, reducing Support Service load, and simplifying navigation to minimize user clicks for common tasks.

SOLUTION

We addressed key issues: account activation, overwhelmed Helpdesk, poor communication, and outdated design. Through user research, we identified four personas and validated seven out of eight hypotheses.

‍

The revamped EdWay platform now offers an improved user experience, easier access to information, and better support for educators, leading to fewer support requests and enhanced professional growth.

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DETAILS

Partnering closely with EdWay and Prozori Solutions, Cosmos Studio played a key role in every project phase, ensuring success for the platform.

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USER PERSONAS

In the EdWay project, conducting research on User Personas was essential for gaining insights into the audience and their requirements. We identified four primary user personas, for which we collected data through in-depth interviews and user testing.

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IN-DEPTH INTERVIEWS

Our team decided to conduct in-depth interviews to delve deeper into the project and understand how users of different groups interact with the platform and what problems they encounter during work.

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HYPOTHESES

After analyzing the interviews, we came up with a number of hypotheses aimed at solving the problems the client came to us with.

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VALIDATION

After building the hypotheses, we created interactive prototypes and conducted user testing to validate each of the hypotheses.

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RESULTS

Seven out of eight hypotheses were confirmed during the user testing.

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WEBSITE

The website for the EdTech platform EdWay provides convenient access to information and support for educational workers, facilitating their professional growth.

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